Política de frete

Shipping Policy



1. Order Processing

  • After successful payment, sjlashesshop generally arranges order processing and shipment within 1–11 business days (Monday–Friday, excluding Chinese public holidays), subject to the actual status shown in system emails.
  • Once your order is shipped, you will usually receive an email with basic shipping or tracking information.

2. Shipping Fees

  • sjlashesshop currently offers free shipping, subject to what is shown at checkout.
  • For certain countries or remote areas, shipping availability or any extra charges (if applicable) will follow the information displayed at checkout or on the notice page.

3. Delivery Time

  • International delivery time can vary significantly depending on destination country/region, local carriers, customs, and holidays.
  • In most cases, parcels are delivered within 15–30 business days after shipment, but actual delivery time is determined by the logistics providers. Any time frames mentioned are approximate only and do not constitute a guarantee.

4. Customs & Duties

  • If any import duties, taxes, or customs-related charges are applied by your local authorities, they are generally borne by the recipient according to local regulations.
  • You may wish to check with your local customs office for more information before placing an order.

5. Order Support & Contact

  • If you have not received your package for an extended period of time, or have any questions about your order, please contact us via the website contact options or email:
    info@sjlashes.com
    Include your order number and a brief description, and we will try to assist you as far as possible.